Privacy Policy

Effective Date: March 17, 2026

At Shree Ganeshas, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or services.

Personal Information

Depending on how you interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Delivery/shipping address
  • Account login information
  • Order and purchase details
  • Payment-related information
  • Information provided when contacting our customer support team
  • Information submitted through forms, newsletter subscriptions, or other website features

We only request information that is reasonably necessary to provide our products and services, process orders, communicate with you, and improve your experience.

Payment Information

When you make a purchase through our website, payments may be processed through Stripe.

We do not intend to store your complete payment card details on our own servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security practices.

You should review Stripe’s privacy practices for further information regarding how payment information is processed.

 2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • Website interaction information
  • General usage and performance information

This information helps us understand how visitors use our website, identify technical issues, maintain website security, and improve our services.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and support website performance and analytics.

Cookies may be used for purposes such as:

  • Keeping the website functioning properly
  • Remembering user preferences
  • Maintaining shopping cart or session information
  • Understanding website traffic and usage
  • Improving website performance
  • Supporting relevant communications or marketing activities, where applicable

We may use third-party analytics or website technologies where required for operating and improving our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

Where applicable, we will seek the consent required for cookies or tracking technologies under relevant privacy and data-protection requirements.

4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders
  • Arrange delivery of purchased products
  • Process payments
  • Create and manage customer accounts
  • Communicate with you regarding your orders
  • Respond to questions, requests, and customer support enquiries
  • Provide updates regarding our products and services
  • Send promotional or marketing communications where permitted
  • Improve our website, products, and customer experience
  • Analyse website usage and performance
  • Detect, prevent, and address fraud, abuse, security incidents, and technical issues
  • Comply with applicable legal, accounting, tax, regulatory, or other obligations
  • Protect the rights, property, and safety of Shree Ganeshas, our customers, and others

5. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address to send information about our products, offers, promotions, or other relevant updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Unsubscribing from marketing communications will not affect transactional or service-related communications that are necessary to fulfil your orders or provide our services.

 6. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services. These parties may include:

  • Payment service providers, including Stripe
  • Shipping and delivery service providers
  • Website hosting and technology providers
  • Analytics and website service providers
  • Customer support or communication service providers
  • Professional advisers, where necessary
  • Government authorities, regulators, or law-enforcement agencies where required by law

Third-party service providers are expected to handle information in accordance with applicable contractual, legal, and security requirements.

 7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

 8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

  • The purpose for which the information was collected
  • The nature of our relationship with you
  • Whether you have an active customer account
  • Order and transaction requirements
  • Customer service and dispute-resolution requirements
  • Applicable accounting, tax, legal, or regulatory obligations

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

 9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise questions or concerns about how your personal information is handled

Some requests may be subject to applicable legal, regulatory, contractual, or legitimate-business requirements.

To exercise a privacy-related right or make a request, please contact us using the contact details provided below.

10. Children’s Privacy

Our website and services are intended for general customers and are not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Shree Ganeshas handles your personal information, please contact us:

Shree Ganeshas

Email: info@shreeganesha.com
Phone: 0385466909

We will review your request and respond within a reasonable period, subject to applicable legal and regulatory requirements.